Islamabad International Airport (ISB), located in the capital city of Pakistan, is one of the most modern and busiest airports in the country. Operational since 2018, this state-of-the-art facility not only handles millions of passengers annually but also serves as a key hub for cargo, international airlines, and airport-related employment opportunities.
Managed by the Pakistan Civil Aviation Authority (CAA) and home to both government and private airline operations, Islamabad Airport Jobs offer a wide range of career paths in security, customer service, engineering, aviation, and management.
Here’s a complete guide to the most popular job opportunities at Islamabad International Airport.
1. Airport Customer Service Officer
Job Role:
Customer service officers help passengers with inquiries, check-in, ticketing, and baggage issues.
Responsibilities:
- Assist passengers at the check-in counter and boarding gates.
- Handle ticket changes and cancellations.
- Respond to customer complaints or delays.
- Work closely with airlines and airport staff.
Requirements:
- Bachelor’s degree or Intermediate with strong communication skills.
- Fluency in Urdu and English.
- Polite, problem-solving nature, and basic computer knowledge.
Salary: PKR 40,000 – PKR 60,000/month
Employer: PIA, Airblue, Serene Air, or third-party services.
2. Airport Security Staff (ASF)
Job Role:
Airport Security Force (ASF) staff are responsible for maintaining security across the airport, including terminals, baggage, and restricted areas.
Responsibilities:
- Screening passengers and luggage.
- Monitoring CCTV and surveillance systems.
- Prevent unauthorized access to restricted areas.
- Respond to emergency situations.
Requirements:
- Matric or Intermediate (for Corporal), Bachelor’s degree (for ASI).
- Must clear ASF written test, physical test, and interview.
- Good physical fitness and discipline.
Salary: PKR 35,000 – PKR 60,000/month (depending on rank)
Employer: ASF
3. Baggage Handling and Ramp Agent
Job Role:
These staff members ensure the loading/unloading of luggage and ground support for aircraft operations.
Responsibilities:
- Load/unload passenger bags and cargo.
- Operate trolleys, belt loaders, and pushback vehicles.
- Follow safety protocols during aircraft servicing.
- Maintain luggage inventory and lost baggage reports.
Requirements:
- Matric or Intermediate.
- Must be physically fit and able to work in shifts.
- Prior airport experience preferred but not mandatory.
Salary: PKR 30,000 – PKR 45,000/month
Employer: Ground handling companies like Royal Airport Services, Gerry’s DNATA, or Shaheen Airport Services.
4. Air Traffic Control Assistant (CAA)
Job Role:
Support air traffic controllers in monitoring flight paths, weather data, and communication logs.
Responsibilities:
- Assist in communicating with pilots and other airports.
- Record and organize flight data.
- Monitor weather conditions and radar.
Requirements:
- BSc/BS in Physics, Maths, or Aviation-related fields.
- Must pass CAA tests and training.
- Strong English communication skills.
Salary: PKR 70,000 – PKR 100,000/month
Employer: Pakistan Civil Aviation Authority
5. Aircraft Technician / Engineering Staff
Job Role:
Ensure aircraft are safe and operational through regular inspections and repairs.
Responsibilities:
- Conduct routine aircraft checks (A-Checks, B-Checks).
- Identify and repair faults in engine, hydraulics, or systems.
- Maintain logs and technical documents.
Requirements:
- DAE or BSc in Aircraft Maintenance or Mechanical/Electrical Engineering.
- License from PCAA or enrolled in an approved training institute.
- Experience with Airbus or Boeing aircraft preferred.
Salary: PKR 60,000 – PKR 120,000/month
Employer: PIA Engineering, Airblue, Serene Engineering.
6. Airport Cleaner / Janitorial Staff
Job Role:
Responsible for keeping terminals, restrooms, and waiting areas clean and sanitized.
Responsibilities:
- Sweep, mop, and sanitize floors and public spaces.
- Refill soaps, toilet papers, and trash bins.
- Work in different shifts (morning, evening, night).
Requirements:
- No education required (basic literacy preferred).
- Physically fit and punctual.
Salary: PKR 25,000 – PKR 35,000/month
Employer: Contract-based private cleaning companies.
7. Ticketing & Reservation Officer
Job Role:
Manage flight bookings, cancellations, and passenger ticket records for airlines.
Responsibilities:
- Book flight tickets via GDS systems like Sabre or Galileo.
- Inform customers about flight schedules, fares, and promotions.
- Manage refunds and rebookings.
Requirements:
- Bachelor’s degree and computer literacy.
- Experience with GDS preferred.
- Good communication and sales skills.
Salary: PKR 45,000 – PKR 70,000/month
Employer: Airlines like PIA, Airblue, private travel agencies at Islamabad Airport.
How to Apply for Islamabad Airport Jobs?
Government Jobs (ASF, CAA, PIA):
- Visit official portals like:
- Apply for open positions and follow instructions for testing/interviews.
Private Jobs (Ground Handling, Airlines):
- Apply through:
- Job portals: Rozee.pk, Mustakbil, Indeed, BrightSpyre
- Airline websites
- LinkedIn & job boards.
Final Words
Islamabad Airport Jobs offer excellent opportunities for people across Pakistan to work in a professional, fast-paced environment with international exposure. Whether you’re interested in aviation, customer service, engineering, or government security, Islamabad Airport has roles for all skill levels.
👉 Stay updated on recruitment ads, keep your CV ready, and don’t miss deadlines for government jobs. A career at Islamabad Airport could be your flight to a brighter future!